Changing the way the world sees Nepal

We're more than an outsourcing company. We're on a mission to prove Nepal is a serious global hub for IT and business services.

Our story

Your back-end office, run like a front-end office

Five Outbound provides call centers, BPO, IT, KPO and RPO services, web design & development, cloud hosting and business consulting to clients of every size — national and international.

We want to change the mindset of those who think Nepal is just a small travel destination, and instead establish it as an emerging IT hub powered by skilled, motivated people.

Everything we do points at one outcome for our clients: more productivity, more excellence and more profitability.

NepalAn emerging IT & BPO hub

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Our Mission

To deliver cost-effective services that help our clients and their customers increase productivity, excellence and profitability — while supporting the development, security and motivation of our own people.

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Our Vision

To establish Nepal as a recognised global destination for IT and business process outsourcing, and to be the partner clients trust enough to never let down.

What we stand for

Values we actually operate by

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Employee focus

We support our staff's development, security and motivation — happy teams build happy customers.

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Community responsibility

We act as good corporate citizens in the community we're proud to be part of.

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Stakeholder loyalty

We never let our clients down, so they can truly believe in and support us.

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Quality first

We hold ourselves to exceptional industry standards on every engagement.

By the numbers

Standards we hold ourselves to

Call answer rate

Average waiting time

First-call resolution

Agent availability

Let's grow together

Multilingual support, disaster-recovery contingencies and a workforce that scales — all from one accountable partner.

Start a conversation Meet the team